The personal information we obtain may be collected in the following ways:
Website: Personal information is collected at the time a user interacts on our site through forms, comments, testimonials, and surveys. This personal information includes, but is not limited to, the user’s name, e-mail address, and phone number. When collecting the user chooses whether or not to consent to the processing of this data for the purpose of sending news, articles and promotions. The user of our portal is not obliged under any circumstances to provide any personal data to navigate the pages of the site, so that any information is provided freely and spontaneously. The collection of basic data is only necessary when the user wishes to have his contact returned. All Personal Information is collected in a fair and non-invasive manner, with your voluntary consent. Personal Information is not accessible to any person outside the specific function for which it was collected.
Cookies: Personal data may be collected via cookies, with the consent of the user. For more information, see our Cookies Policy.
Contracts: We collect data from our customers necessary for the preparation of the contract and issuance of the invoice. These data are, among others, the e-mail for contact and eventual sending of the Electronic Invoice, name, CPF, CNPJ, corporate name, full name of the responsible, telephone, complete business address with zip code, neighborhood, city and state and state registration when applicable.
Sharing: We may have access to personal data shared by our customers. In this case Tracenet IT Solutions, as a data operator, will follow all the instructions and policies of privacy and data protection of its customers, protecting these shared data against improper access, and in accordance with the standards of the General Data Protection Act.
E-mail: Are stored on Gmail servers, setting up international data transfer.
Employees: We collect personal data from our employees and job applicants. This data is necessary for execution of the employment contract, to register the employee and to comply with labor legislation.
TRACENET IT SOLUTIONS also uses Social Media to communicate and interact with its through third parties websites such as Facebook or Twitter. These third parties, websites are an Internet-based technology that is not operated or controlled by TRACENET IT SOLUTIONS. By interacting, sharing or “Liking” the TRACENET IT SOLUTIONS page on Facebook, twitter, or other social media, you may disclose certain personal information to TRACENET IT SOLUTIONS or other third parties.
The amount of personal information you see will depend on your own privacy settings on Facebook, twitter and other social media.
Listed below are the purposes and legal bases of TRACENET IT SOLUTIONS’ data processing:
We only rely on our legitimate interest for specific purposes. Such processing of personal data in no way overrides the interests, rights and freedoms of the data subjects.
TRACENET IT SOLUTIONS does not have the practice of disclosing information that can identify the user and never shares information or sells and rents this personal data to third parties. This data is for the exclusive internal use of the company to achieve the purposes expressed in the previous item.
The data may be shared with third parties only in the following situations:
To make sure that your personal information is secure information is secure we communicate our privacy and security guidelines to TRACENET IT SOLUTIONS employees and we strictly follow the precautionary measures regarding privacy within the company. We strive to protect your Information personal, entrusted to us by our customers, through measures physical, technical and organizational to reduce the risks of loss, misuse, unauthorized access, disclosure and improper alteration of this data.
Holders of personal data have certain rights with regard to their personal data and may exercise these rights by contacting by contacting us at: email@example.com
For security reasons, we can only fulfill your request if we are sure of your identity. Therefore, we may request additional data or information to confirm the identity and authenticity of the Data Subject. Please note that, as mentioned above, for most of the products and services that we offer, TRACENET IT SOLUTIONS acts as the operator of the personal data, as instructed by our Customers (controllers). If you are a Consumer and wish to exercise your rights with respect to the personal data that TRACENET IT SOLUTIONS handles as the operator, you should contact the Customer who is using our services, and who is the controller of this data.
TRACENET IT SOLUTIONS provides below the contact details of the Personal Data Officer (PDO), who is responsible for answering any and all requests from users, or the National Authority, which are related to personal data. For any questions, requests or complaints regarding the processing of personal data, please contact our Personal Data Officer: firstname.lastname@example.org
TRACENET IT SOLUTIONS reserves the right to update or modify this Policy, at any time and without prior notice. However, we will always post the new, revised version on our Web site. If there are changes in the way we treat personal data, you will be informed in order to verify if you want to continue using our services.